Tickets
If you have eTickets we can resend them to you (but check your spam folders first). Like any other box office or ticket agency we cannot replace lost paper tickets.
Sorry, we cannot refund unwanted tickets.
We do not reserve any tickets for sale on the gate so if they sell out before the weekend they will not be available on the gate. If tickets sell out we will announce it on the website so please check the home page before leaving home if you intend to buy tickets on the day.
Under 10’s are free. You can simply ask for Under 10 tickets on arrival but we prefer it if you add them to your basket when ordering your tickets so that we know how many will be coming and can ensure that there will be adequate amusements for them in the Kidzone.